Privacy Policy

Information Collected by M&W Property Services Limited

Customer information

By instructing us to carry out any work on your behalf, you are also consenting to your personal data being shared with third parties for the purpose of fulfilling the requirements of the Competent Person Scheme for self-certification under the Building Regulations. This means that we are likely to share your title, name, address, phone and email numbers with the relevant companies to provide essential documentation, and these details will be retained on files for the lifetime of the product guarantee period.

Automatic Collection of Anonymous Information

When you browse anonymous information about your visit is automatically logged. This may include information about the type of browser you are using, the date & time you accessed this website, the pages you accessed, and the internet address of the website (if any) that referred you to This information is notpersonally identifiable.

Specific Collection of Personally Identifiable Information

Personally identifiable information is information that concerns you individually and would permit someone to contact you. For example: your name, address, telephone number, email address or any other information you submit identifies you individually.

This type of information can only be collected if you voluntarily provide it. If you do not wish for us to collect it – please do not submit it. Any information that you do submit to us will be stored securely and will notbe offered or sold to third parties.

Personally identifiable information can be submitted in the following areas on

Contact Form

The contact form and call back forms are provided as a quick and convenient method for you to contact M&W Property Services Ltd. The information that you submit in this form will be used by M&W Property Services Ltd to answer any questions you may have asked regarding our products and services.

When you send us an enquiry we collect the following pieces of information (dependant on which form you fill in):

  • Your Name – so we know your identity.
  • Your Contact Telephone Number – so we can get in touch with you about an enquiry or quote request.
  • Your Company – so we know if it is a domestic or commercial enquiry or quote request we are dealing with.
  • Trade Sector – so we know a bit of background about you and the nature of the work you undertake if from the trade.
  • Your Postcode – so we can tell if you fall within our serviced area or not.
  • Your Contact Email – so we can email you back with information and (if you have agreed to sign up) send you email marketing correspondence such as our e-newsletter.
  • Your Message – so we can understand how we can best help you.

The data provided via enquiry is stored for no longer than 12 months.

Use of Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used across the Internet in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website. You can see the cookies used on

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